When I interviewed women for the book, From Woe to WOW: How Resilient Women Succeed at Work, a store cashier told me this story. She cried in her basement suite for a month after she was “accused of stealing when she did not even have training on how to manage the cash register.” She […]
Monthly Archives: May 2012
1.If you participate in negative gossip, ask yourself what is really going on for you. Do you feel jealous, resentful or superior? Does it give you a sense of belonging? What is the payoff for participating? Then find a healthy way to meet your need.
T-shirt slogan: I LOVE Slave Lake, One Year Stronger
May 14 2012 was the anniversary of the Slave Lake, Alberta fire which destroyed approximately one-third of the buildings and left 732 people homeless.
“Ya, ya! I am listening,” I said as I unloaded the dishwasher. No! I was not. I was not using the listening skills that I know, that I teach and profess helps improve relationships. I thought, the family dog does a better job at providing unconditional attention and affection. Indeed, a 2010 AP-Petside.com poll reported its […]
How do we begin to listen with empathy, not with apathetic uncaring demeanor nor with smothering, “poor you, pity you” messages? First, we can begin with Stephen Covey’s most quoted phrase of “seek first to understand the other.” It is the seeking that is key to offering our attention and presence.