assert, assertiveness, speak, listen, feedback, manage conflict,
Tweet Just as water is home to fish, our conversations are the context or home to our relationships.
Conversation can take a nasty turn of misunderstanding.
Rebecca Eckler, a reporter with the National Post, interviewed me about nagging.
You can only do your best with your fifty percent of the conversation. There is no guarantee how the other person is going to respond or react.
Drama Triangle–The model describes three unconscious and habitual behavioral habits as “roles” which people often play in relationships.
The Empowerment Triangle: There are three healthy alternatives to playing victim, persecutor or rescuer from the Drama Triangle. They are the creator, the challenger and the coach.
It is best to reserve “I feel proud of you” for situations when one person has invested significant amounts of time, energy and expertise into the success of another.
Tweet Have you ever been involved in an email message bush fire? It starts with one person feeling hurt, dismissed or angry about an email communication. The recipient then reacts with a one up slamming or defensive message. Electronic communication is ripe for communication that has gone badly, easily, and fast. Just look at Susan and […]