assert, assertiveness, speak, listen, feedback, manage conflict,
Sheepishly I snuck into the freezer to grab some left-over Halloween candy. Was I unable or unwilling to tell myself,”No”? Or did I really want to say, “Yes, you deserve a sweet little treat?” Using wisely those two simple words is key to our futures. Yes, No, and the mediating term, It depends, are resiliency building tools […]
Have you ever said or done anything you regret? I am not talking about a fumble mumble or tripping over the front hall rug. Rather, I am referring to disrespecting someone, emotionally wounding another, or crossing over a personal boundary. I’ve done my fair share. For example, I have: Acted disrespectfully. Years ago, I invited […]
“I love you but. . .” Those with excellent communication skills understand the power of single words and phrases. Often we give little thought to our use of many words including our use of but. Frequently, when individuals hear the word but they automatically assume something disappointing, discouraging or devastating is going to be said. […]