When you smile, you appear to be more likable and competent.
Nancy Loraas, a Calgary-based executive, leadership, and communication coach, sent me a request to fill in a communications questionnaire. As I was filling it in I began to think, “My answers might be helpful to my readers; those interested in effective communication skills.” Consequently, I am sharing Nancy’s questions and my answers. Nancy’s Communication Skills […]
Leaders know. Those who hire business coaches know. Big Brothers and Sisters know. They know our lives are influenced by other people and we can speed being and doing our best when we choose resilient and healthy role models. Yet, many of us give little thought to the idea of having role models. There is […]
She bent down and tied up her 9-year-old’s shoe strings. Remarkably, the little guy is a bright, and potentially capable, boy. Millennials (those born between the mid-1990s to early 2000s) are often times called The Me Me Me Generation. They tend to be over-protected from challenge, consequences, and tears. As the family researcher, Jean Illsley Clark, […]
The American reporter and humorist, Franklin P. Jones (1908-1980), wrote, “Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance or a stranger.” Like Jones, you may dislike receiving criticism. Logically then, we should also be cautious about giving criticism. I was once given twenty-seven criticisms in the guise of feedback. It […]
Boosting other people costs nothing, takes little energy and will help those at work and home feel and function better.
It is best to reserve “I feel proud of you” for situations when one person has invested significant amounts of time, energy and expertise into the success of another.
Seldom is there a person who does not long to be seen, heard and acknowledged. Yet, many people feel unseen, unheard, unacknowledged and neglected. In my years of facilitating parent education, family counseling, marriage counseling, group counseling and individual counseling, and speaking to thousands, I have noticed that people repeatedly light up at the simplest statement […]
Our beliefs about life drive our perspective, attitude, behaviour and communication. You can strengthen these beliefs in yourself or in those under your influence. Here are some basic resiliency strengthening beliefs: I am resilient. “I am ready to discover I am stronger than I think. I can learn, adapt and deal with problems.” Support others in believing […]
Most of us have had our personal boundaries violated. I have been asked in a job interview how much my money my husband makes. The obvious answer was “None of your business.” Then there was the manager who patted my behind. Boundaries in relationships help all parties feel emotionally and physically safe. When we establish […]
In some moments, on some days, someone feels hurt, sad, angry, frustrated, discouraged, worried or anxious. It might be you, your children, your spouse, your friend, your neighbor or a coworker. That’s s probability. Also, true is that caring and kind words can help calm troubled emotional states. When and if you notice someone […]
American writer, Emily Dickinson (1830-1886) was born in the farming town of Amherst, Massachusetts. Although she never married, she wrote love poems among her collection. Due to health issues, at an early age, she became a recluse who dressed only in white, locked herself in her room for days and gave meaning to her life […]